Delivery (delivery costs, worldwide delivery and tracking)
Product (incl. shelf life, vegan & gluten free)
About your order (amendments, cancellations and gift cards)
Placing your order (multi-address checkout, discounts and checkout)
Icing Cafes (locations, opening times, events and classes)
- Why have I received my despatch email early?
- UK delivery costs
- International delivery
- Do you have gluten free biscuits?
- are your products vegetarian?
- how long will my biscuits be fresh for?
- what is your returns policy?
- How can i cancel or change my order?
- Why can I not select a delivery date?
- do you have a bespoke service?
- I'm having issues at checkout. What can I do?
- how can i contact the icing cafés?