We offer delivery worldwide!
We offer three international delivery services. A Premium International (2-3 days*), EU Service (7-10 days*) service and a Standard International service (7-14 days*).
When ordering to a country outside of the UK, your order maybe subject to import duties and taxes which are levied when the specific destination.
You will be responsible for payment of such import, taxes, Import VAT or custom clearance fees. Please note that Biscuiteers have no control over these charges and cannot predict their amount. To understand these charges, you can find more information via the Taxation and customer Union or by contacting your local customers office for further information before placing your order.
We understand when sending a gift, you want to avoid the recipient of the gift being charged for the import duties and taxes, so we have an agreed service with DHL where they will attempt to contact you before your gift arrives for payment. This may be via an email, call or text it is important you look out for these, as your gift will be held by customs until paid and if not paid within an agreed time frame will be destroyed. If gifts are not received due to failed payment of duties and taxes unfortunately Biscuiteers will not refund your order.
STANDARD INTERNATIONAL DELIVERY (7-14 DAYS) PRICE GUIDE
Costs for Standard International start from £8.00 and are depending on weight and destination country. They can be calculated at the checkout.
PREMIUM INTERNATIONAL DELIVERY (2-3 DAYS)
Cost for Premium Delivery ranges from £20-£40. Please note that we cannot guarantee delivery dates for international deliveries and these are just a guidance. Deliveries can be subject to delays from customs clearance of the destination country.
Please note we are unable to send any products containing alcohol internationally, We also can not send Macarons, Mixed Hampers, Birthday Cakes and our Say Cheese Tin are also unable to be shipped internationally as they have a shorter shelf life.
We give estimate delivery dates at checkout for delivery. Please note that we cannot guarantee delivery dates for international deliveries and these are just a guidance. Deliveries can be subject to delays from customs clearance of the destination country.