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  1. Biscuiteers
  2. About your order (amendments, cancellations and gift cards)

About your order (amendments, cancellations and gift cards)

My Order

  • what is your returns policy?
  • How can i cancel or change my order?
  • my order is damaged, incomplete or is not what i ordered. what should i do?
  • do we charge VAT on any of our products?
  • where can i access an invoice for my order?
  • i haven’t received a confirmation email. can I check my order has gone through?
See all 8 articles

gift cards

  • when will my gift card arrive with the recipient?
  • how do I redeem my gift card?
  • how long is my e-gift card valid for?
  • how can I check my e-gift card balance?
Biscuiteers
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